Refund & Cancellation Policy
Refund and Cancellation Policy:
In case if you do not like the product which you received from IndianDesignerWear.com, you can send us back the item you have purchased in its original condition and pack within 7 days. Please note that we do not accept any returns for stitched clothes.
We will issue 90% refund of product price. (10% will be Order Processing charges.)
Customer will get refund back on his / her credit / debit card. It will take 7-10 working days to receive credit back on card once we issue refund from our side.
Customer need to first contact us through "Contact Us" page on our website before returning any product. If you return the product before informing us, then we will not be able to provide any refund.
Please read below points carefully before request for returns.
Where to send the returns
4, Ratandeep Avenue, Vitthalnagar Charrasta, Civil-Camp Road, Ahmedabad - 380016, Gujarat, India
Tel - 91 - 9601258099
- Customer need to bear all the shipping cost paid by us for delivering the product even if its under Free Shipping.
- We will not refund the shipping charges paid by you while returning the product.
- We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
- Customers need to bear the COD (Cash On Delivery) charges white returning the products for COD orders.
- At any point of time the refunds will not exceed the actual value of the goods.
- Refunds would not be accepted for custom made / stitched clothing, including readymade stitched sarees or sarees stitched with custom blouse. However we would accept returns if there is any faults from our end.
- Any complaint with regards to the damage or stains or stitching or any other should be reported to us within 24 hrs of the receipt of the products. We may ask for digital picture of the same in order to review the same.
- In case of product return, we will issue refund once we receive the product back at our office.